We only charge our management fees once we get a tenant in place for you. We do have one up front cost of $199 for our smart lock. The smart lock is so that we can get potential interested tenants to be able to view the property easily. We have three different packages that we offer. We are a full service property management company but depending on the package you choose that will depend on the level of different service we provide. We have our Pro package at 11.9%, the Brighter Life at 9.9%, and the Headache Eliminator at 7.9%. We have all kinds of warranties and guarantees that go along with those packages. If you want to know more about the packages we provide you can click this link https://sunnonpropertymanagement.nesthub.com/pricing. You can also give us a call at 704-247-6370 and we would be happy to answer any questions you have.